Your Queries, Answered
Frequently Asked Questions
To place an order, simply click on the “Make Inquiry” button on the product page and fill out the inquiry form with your details. We’ll get back to you promptly to discuss your requirements.
Yes, we offer custom sizing for all our products. Simply provide us with your measurements, and we’ll tailor the garment to fit you perfectly.
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, please contact us within 14 days of receiving your item to arrange a return or exchange.
The time it takes to receive your order depends on the complexity of the customization and our current workload. We’ll provide you with an estimated timeline when we discuss your inquiry.
Yes, we’ll provide you with tracking information once your order has been dispatched, so you can monitor its progress until it reaches you.
Yes, we ship worldwide. However, shipping times and costs may vary depending on your location.
We accept various payment methods, including credit/debit cards and bank transfers. We’ll provide you with payment instructions when we confirm your order.
Once an order has been confirmed, changes may not be possible. However, please contact us as soon as possible if you need to make any amendments, and we’ll do our best to accommodate your request.
Yes, we offer discounts for bulk orders. Please contact us with your requirements, and we’ll provide you with a customized quote.
You can reach our customer support team via email at info@thelavishoutfit.com or through the contact form on our website. We’re here to assist you with any questions or concerns you may have.